Continuing Education

Crisis Communications Certificate

Communication during a crisis is difficult. It can be nerve-wracking to guide an organization's communications strategy through a disaster. NAIT's Crisis Communications courses equip you with effective crisis communications skills.

  • Discover how to apply research-based communication models into your crisis response strategy. Use case studies and real-world examples to guide your response.
  • Understand the complexities of handling crisis communications in an evolving digital landscape. Plan your communications with care to ensure a quick response.
  • Learn how to create a stakeholder engagement plan that involves the right people. Understand how to increase stakeholder involvement to enhance your strategy.
  • Start an organizational crisis communications narrative. Develop preparation and planning skills for a real crisis event.
  • Learn how crisis communications fundamentals fit into the Incident Command System structure. Understand the role of the Information Officer.

Our instructors are industry experts with real-world crisis management experience. Learn from experienced professionals and enhance your crisis communications skills. Complete five core courses and be ready with a communications plan when disaster strikes.

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Courses

Quick Facts

Credential: Certificate Achievement

An approved non-credit program that has a formal summative assessment component, has mappped program or course outcomes, and is subject to a regular quality curriculum review process.

Campus: Main

Any in-person components of your courses will be delivered at NAIT's Main Campus in Edmonton. View map

Delivery Modes:

  • Online - All your class activity will be delivered online.

Delivery Times:

  • Varies by Class - Delivery times varies by class. See Courses and Advanced Credit to view course scheduling details.

Contact

General Inquiries

Email: continuingeducation@nait.ca

Frequently Asked Questions

Registration

Funding Options

Courses, certificates and transfer credits

Technology Requirements

Delivery Methods

  • Face to Face: Where: In-person meetings. When: Course is scheduled at a specific time for students to attend. Face-to-face instruction at all class meetings. Location may be on campus or at a worksite.
  • Blended: Where: Mixture of in-person & online components. When: Course is scheduled at a specific time for students to attend. Combination of face-to-face and online components at specific times. Some online components may be accessed online anytime.
  • Hyflex: Where: Choice to attend in-person or online meetings. When: Course is scheduled at a specific time for students to attend. For each class, students choose to attend in-person with the instructor or online at a specific time.
  • Remote Live Delivery: Where: Online with instructor. When: Course is scheduled at a specific time for students to attend. Instruction is delivered at set times online. Students do not come to campus.
  • Remote On-Demand Delivery: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online. While there are no set class meetings, there may be set due dates and deadlines for some activities. Students may interact with peers through virtual tools.
  • Remote Independent: Where: Online anytime. When: No set class meetings. Coursework is accessed on-demand and online, with no instructor support. While students choose when to do coursework, there may be set due dates and deadlines. 
  • Work Placement: Where: In-person meetings. When: Work is scheduled at a specific time for students to attend. Onsite work integrated learning. Location at a worksite.
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