Cisco IT Essentials – PC Support Technician

Except for our Academic Upgrading and ESL programs, you do not need to apply to get started. If you would like to join us for courses, you can enrol yourself through our website and complete your fee payment by VISA/MasterCard credit or debit card.

You can proceed to the course page and select “Add to Cart” beside the course dates of your choice. You will complete your payment once you are signed into your account. A video walkthrough of this process is available at www.nait.ca/register

Visit the ESL application page for details on how to register.

Visit the Academic Upgrading program page for details on how to register.

This can vary depending on the course or program. Some courses may have specific registration deadlines, which will be noted under View Course Information.

Space is limited, and our courses can fill up well before the scheduled start date. For best results, we recommend enrolling as soon as you are able. If the Add to Cart button is available on the website, you are welcome to enrol.

You may have begun and not finished the checkout process in the last 24 hours. The course is on your MyNAIT portal waiting for secure online payment to confirm your seat in the class.

Please log in to your MyNAIT portal complete online payment through Self Service.

If a course you wish to take says Add to Waitlist instead of Add to Cart, that means that there are no open seats for registration for that section.

You can add yourself to the waitlist at no charge for a chance to be enrolled if space becomes available. If you are enrolled from the waitlist, you will receive an email notice advising you to visit your student portal to make a payment.

Where possible, we recommend enrolling yourself in a different section with available space to ensure you can still complete the course even if you are not enrolled from the waitlist into your preferred section.

NAIT has a flexible payment option for continuing education classes. 10% of the cost is due upon enrolment (as well as material fees if applicable). The remainder of tuition is due 30 days prior to class start date. 

Please refer to the ESL and Academic Upgrading Funding webpage for the most up to date funding information.

NAIT has a flexible payment option for continuing education classes. 10% of the cost is due upon enrolment (as well as material fees if applicable). The remainder of tuition is due 30 days prior to class start date. 

Please refer to the ESL and Academic Upgrading Funding webpage for the most up to date funding information.

To be eligible for a refund, you must drop your course at least 10 calendar days before the class start date.

NAIT reserves the right to make any operational changes deemed necessary, including, but not limited to, course cancellation. In the event your course is canceled, every effort will be made to notify you by phone or email. Please ensure your contact information is updated.

Please see the refund policy for more information.
 

If textbooks, materials or software are required for an individual course, it will be noted in the course details. If software or other costs apply to a whole program, it will be listed in the program overview.

Most textbooks can be purchased directly from Shop at NAIT. The program area will provide further directions if your course requires textbooks, software or other materials that need to be purchased elsewhere.

Block Enrolment Purchase

This option is designed for students seeking a structured schedule. A discounted rate is granted for the commitment to this structure. By choosing a block purchase, you secure a spot in a predefined set of classes scheduled back-to-back over a specific period. This option is for students who can commit to a fixed schedule without the need for adjustments based on personal or professional conflicts.

Requirements and Commitment:

1. Fixed Schedule: When you opt for a block purchase, you are committing to the schedule as it is set. The schedule has been carefully designed to maximize learning outcomes and cohort progression.
2. Block Discount: The block discount is offered as an incentive for your commitment to the entire program schedule.
3. No Schedule Changes: Please be aware that the block purchase agreement does not allow for schedule changes once the program begins. This policy is in place to ensure the integrity of the learning experience for all students.
4. Recommendation for Flexibility: If you anticipate the need for a flexible schedule due to work or personal commitments, we strongly advise considering our open enrolment classes. Open enrolment allows you to create a personalized schedule that can adapt to your individual needs, without the commitment to a fixed schedule.

Students who successfully complete all required courses in the certificate of their choice will receive a digital credential. NAIT will automatically issue your digital certification through our MyCreds system, and you will receive an email notification once your credential is ready. Credentials typically take up to 10 business days to be processed after all grades are officially posted.

Please note: Students completing the following certificates with electives are asked to self-identify by emailing ContinuingEducation@nait.ca when they have completed the required number of electives:

• Business Analyst
• Business Fundamentals
• Conflict Resolution and Negotiation
• Equity, Diversity and Inclusion
• Enhanced Team Leadership
• Geographic Information Systems Technology
• Human Resources for the Supervisor
• Leadership Development
• Management for ASET Technology Professionals
• Medical Office Administrator
• Power Engineering Fourth Class Theory
• Process Analyst
• Water Wastewater (Water Treatment, Wastewater Treatment, Water Distribution and Collection) 
• Workplace Essentials

If you have previous post-secondary education and want to apply for transfer credit, you must first be accepted into a credit program and have paid your non-refundable tuition deposit.

Transfer credit is granted as per the guidelines and process outlined here. Please note that processing times for transfer credit is 4-6 weeks, so we encourage you to apply as early as possible.  

To apply for transfer credit, please log into your MyNAIT portal account and select Open Self-Service. Once in Self-Service, select Academic Records>Transfer Credits>Apply for Transfer Credits. Please follow the prompts, make the required payment, and click submit. If you do not click on the submit button, your transfer credit application will not be received by NAIT.  

To monitor your transfer credit application, under the same section Self-Service, select Monitor Application Status. You can also locate the step-by-step Transfer Credit Application guide under the Self-Service Guide on the portal. 

You can search for a Continuing Education program or course based on your area of interest here.

The expectations before joining any of our programs will vary for each course and certificate. We will list prerequisites or recommended prior knowledge for each certificate on the program landing page, and for individual courses in the course information.

You can view individual course information by either clicking the course title or the View Course Information option under the course title.

Most program areas list the courses in the recommended order and include any prerequisite information in the course Information description. If a course is listed as a pre-requisite, you would need to have completed the prerequisite to be able to register.

If a course is listed as recommended you can enrol without having the prerequisite on your record, which we only recommend doing if you have mastered the content of the recommended course through other work experience or education.

Many Continuing Education programs are relatively short, and you have the benefit of taking individual courses as fit your schedule and budget.

Use the drop-down menu of dates beside the add to cart button to pick out a schedule that works for you. We recommend completing most programs within 1-2 years wherever possible to help you maintain connections in your learning from course to course.

• Access to a personal computer running Windows 8.1 or 10/11 operating system with minimum 4GB of system memory (8 GB highly recommended) and must have administrator rights to install applications.
• Microsoft Office 365 or Office 2019/2021. Education version of Microsoft Office 365 is available for all current NAIT students.
• Students can contact NAIT Information and Technology Services for help and support
• High speed internet connection
• Microphone, speaker or headset and webcam
• Dual monitor display is highly recommended

The statement about Windows vs. Mac is for classes that are taught on computers running Windows.

The instructor will be using a Windows operating system for these courses and will not be able to allocate instructional time navigating or troubleshooting differences between Mac/Windows OS.

Some students are comfortable doing that type of troubleshooting themselves, but there may also be software compatibility concerns for your individual course and the instructor will not able to provide direct technical support should you choose to proceed against the program’s recommendation.